Privacy Policy

Who We Are

Alphimex Commodities SARL is a fresh produce import and distribution company registered in Senegal. We are the Data Controller for the personal data collected through this website.

  • Company: Alphimex Commodities SARL
  • Address: Dakar, Sénégal
  • Email: lamine@alphimex.com
  • Registration: RCCM: SN DKR 2025 B 39925 · NINEA: 012539732
  • Website: alphimex.com

What Data We Collect

We collect personal data only when you voluntarily submit it through our contact and enquiry forms. The data we collect includes:

  • Full name
  • Company or organisation name
  • Email address
  • Phone number
  • Country of residence or business
  • Products of interest
  • Any information you choose to include in your message

We do not collect any sensitive personal data. We do not collect payment information through this website.

Why We Collect It — Purpose of Processing

We collect and process your personal data solely for the following purposes:

  • To respond to your supplier or buyer enquiry
  • To assess potential business partnerships
  • To follow up on a previous conversation at your request

We do not use your data for any other purpose. We do not use it for marketing without your separate and explicit consent.

Legal Basis for Processing

Our processing of your personal data is based on:

  • Consent: You have freely and voluntarily submitted your data through our form.
  • Legitimate interest: We have a legitimate business interest in responding to enquiries from suppliers and buyers.

This website is operated in compliance with Senegalese Law No. 2008-12 on the Protection of Personal Data, enforced by the Commission de Protection des Données Personnelles (CDP). Where applicable to visitors from the European Union, we also comply with the General Data Protection Regulation (GDPR).

How Long We Keep Your Data

We retain personal data submitted through our forms for a maximum of 12 months from the date of last contact. After this period, data is deleted from our systems.

If a business relationship is established, data relevant to that relationship may be retained for the duration of the relationship and for a legally required period thereafter.

Who We Share Your Data With

We do not sell, rent, or trade your personal data to any third party.

Your data is processed by the following third-party service providers, strictly for the purpose of operating this website:

  • Forminator (WPMU DEV): The plugin we use to power our contact forms. Form submissions are stored in our WordPress database hosted on our web server. Forminator's privacy policy is available at wpmudev.com.
  • LWS.fr (Ligne Web Services): Our website and its database are hosted on a third-party server. Data stored in our WordPress database is subject to our hosting provider's security practices.

All third-party providers are contractually required to handle your data securely and only for the stated purposes.

Cookies

This website uses cookies — small text files stored on your device — to ensure the site functions correctly. We use the following types of cookies:

  • Strictly necessary cookies: Required for the website to function. These cannot be disabled. Examples include WordPress session cookies.
  • Analytics cookies (if enabled): We may use Google Analytics or a similar tool to understand how visitors use our site. This data is anonymised and aggregated. You can opt out through your browser settings or our cookie consent tool.

On your first visit, you will be presented with a cookie consent banner. You may accept or decline non-essential cookies at any time.

Your Rights

Under Senegalese Law No. 2008-12 and, where applicable, the GDPR, you have the following rights regarding your personal data:

  • Right of access: You may request a copy of the personal data we hold about you.
  • Right of rectification: You may ask us to correct inaccurate or incomplete data.
  • Right of erasure: You may ask us to delete your personal data, subject to legal obligations.
  • Right to withdraw consent: You may withdraw your consent to processing at any time. This does not affect the lawfulness of processing before withdrawal.
  • Right to lodge a complaint: You have the right to lodge a complaint with the CDP (Commission de Protection des Données Personnelles) at cdp.sn.

To exercise any of these rights, contact us at: info@alphimex.com. We will respond within 30 days.

Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These measures include SSL encryption on this website, firewall protection, and restricted access to form submission data.

However, no internet transmission is completely secure. We encourage you to contact us through secure channels.

 Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

 Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this document reflects the most recent revision. We encourage you to review this page periodically.

Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data:

  • Email: info@alphimex.com
  • Post: Alphimex Commodities SARL, Dakar, Sénégal

We aim to respond to all data-related requests within 30 days.